Notes From Work

Worked with account team and customer/CCIE to resolve Sprintlink Frame Relay issue.

Customer has 2 host sites and 6 remotes sites. One host site is the primary host site and one host site is the secondary host site. The primary host site failed and the 6 remote sites switched over to the secondary host site as designed, however, only 2 of the 6 remote sites restored to service. Four of the six remote sites failed to come back up on the secondary host site. I found that the configured DLCI's did not match the design document. I reconfigured the DLCI's of the 4 failed remote sites to match the design document.

config t
no connect CUSTOMER010
connect CUSTOMER010 Serial2/0/0/24:16 55 l2transport
xconnect 111.11.111.11 616161616 pw-class frame-relay
end

Customer says everything looks good and he can now ping all remote sites from secondary host.