Friday, August 6, 2010

Here is the job description for the job that I do as posted on 8/6/2010 at

Job Description

Service Engineer - Ericsson Services Inc.


Configure Cisco Provider Edge routers and perform fault isolation and problem restoration in support of service delivery of all of MPLS, Dedicated Internet Access, and DSL technologies. Configures, implements, and troubleshoot logical and network layers of customers' dedicated circuits ranging from 56K to OCn bandwidths. Configures and troubleshoot routing protocols including Static routing, BGP, EIGRP, and OSPF, and for value add services such as class of service (COS), multipath, and multicast on Cisco routers via GUI and Command Line Interface (CLI). Answer incoming customer calls and provide technical assistance to activate service. Provide technical assistance during coordinated customer maintenance window to upgrade, downgrade, or implement complex routing changes.


A minimum of two years experience in configuring and troubleshooting of IP and MPLS technologies while working directly with customers in a network operations center environment.

Must be willing to work day, evening, or midnight shift. Standby oncall is required.

Four year degree from accredited university in the field of Telecommunications or Electrical Engineering.

Current Cisco Certification (minimum CCNA).

Demonstrated knowledge of various layer 2 and layer 3 theories and concepts.

Experience with network management configurations and fault isolation tools.

Applied knowledge of routers, bridges, concentrators and switches.

Experience using general Microsoft Office applications in order to perform work assignments.

**Must be able to show proof of US citizenship or US permanent residency.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Service Delivery
Primary Location US-VA-Reston
Schedule Full-time
Job Posting 03-Aug-10
Unposting Date 17-Aug-10
Job Type Standard
Number of Openings 1

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